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Privacy Policy

Last updated: 2025-04-07

MIOSN (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information in connection with our AI-powered, membership-based services, while also allowing optional anonymous use.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as name, email address, phone number, and payment details (if applicable)
  • Account Information: login credentials, profile settings
  • AI Interaction Data: prompts, responses, and interaction logs (used for improving model performance and debugging; anonymized where applicable)
  • Technical Data: IP address, browser type, device ID, OS version, and referral information
  • Usage Data: IP address, browser type, device information, pages visited, time spent, and interactions
  • Cookies and Tracking Technologies: for performance, analytics, and personalization

2. How We Use Your Information

We use your information to:

  • Operate, maintain, and enhance the MIOSN platform and AI features
  • Personalize your experience and responses (where applicable)
  • Provide customer support and respond to inquiries
  • Improve our AI models (e.g., training, fine-tuning, or monitoring quality — with data anonymized or aggregated)
  • Ensure platform security, detect abuse, and enforce our Terms of Service

3. Optional Anonymous Use

You may use certain parts of MIOSN without creating an account. In such cases, we collect only minimal technical data necessary for security and performance (e.g., IP, browser info), and this data is not linked to your identity.

However, features such as personalized history, saved preferences, or access to premium tools require account registration.

4. Sharing of Information

We do not sell your data. We may share your information only in the following scenarios:

  • With trusted vendors: hosting, analytics, or payment providers (under strict confidentiality agreements)
  • For legal compliance: if required by law, court order, or government authority
  • With your consent: if you explicitly request a third-party integration or data sharing

5. Data Retention

  • Account data is retained for as long as your account is active. You may delete your account at any time.
  • Anonymous interaction data may be stored for analytical or AI improvement purposes, in a non-identifiable format.
  • We follow industry standards for secure data disposal when no longer needed.

6. Your Rights

Depending on your location (e.g., under GDPR, CCPA), you may have the right to:

  • Access the data we hold about you
  • Correct or delete your data
  • Request data portability
  • Object to data processing or withdraw consent
  • File a complaint with a regulatory authority

To request any of the above, contact us at miosn.com@gmail.com.

7. Security

We take reasonable steps to protect your data using encryption, access control, and security monitoring. However, no method is 100% secure.

8. International Users

Your information may be stored and processed on servers located outside your country. By using MIOSN, you consent to such transfers in accordance with this Privacy Policy.

9. Children’s Privacy

MIOSN is not intended for use by children under the age of 13. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may revise this Privacy Policy from time to time. Material changes will be communicated clearly on our platform.